Enterprise Performance Management

About EPM

Enterprise Performance Management (EPM) is a revolutionary new concept in the management of performance across all levels and business areas within the Enterprise. While dashboards and scorecards have been around for years, they have failed to become fully part of organization's business processes. Rather, they have remained nothing more than fancy software tools owned and managed by corporate IT and Finance Departments versus an integral part of day to day business operations. The story is all too familiar – companies possess the latest and greatest software, but the areas where the core work occurs ends up using cobbled together spreadsheets and manual reports to support ad hoc processes that WORK!

EPM is not about software or fancy tools. It is about:

	establishing a Performance Management Process,
	developing the right leading and lagging indicators to gauge the success of the business,
	tying those indicators to the initiatives and investments that are designed to drive business improvements,
	establishing the right reporting vehicles and views that will highlight key performance trends and breakdowns,
	and establishing a culture of accountability that is ready and able to use this information to a productive end

Then, and only then, can a business embrace the right software to get the job done. While we have views on what the right tools may be, for most this is a premature question. In order to optimize any software investment in dashboards or scorecard solutions, the first critical priority is building the right PM process with the right content and the right supporting culture to get the job done. And for that, EPM from UMS is THE ANSWER.

EPM Benefits

	Identification of all enterprise or business unit level KPI’s (Key Performance Indicators) (tied to a validated corporate strategy and business objectives)
	Establishment of robust and well “grounded” targets and goals
	A data roadmap for compiling and calculating KPI’s and automating where possible
	Mapping of KPI’s to their responsibility/accountability (often at the individual level)
	Reporting frameworks and standards, with appropriate drilldown architecture
	A consistent EPM process for reporting and acting on performance trends and variances (elimination of inconsistent and non-integrated approaches across business “silos”
	Linkages to key business initiatives and investments designed to drive KPI improvement
	More centralized and integrated reporting available to Officers via reporting groups such as Corporate Planning and Finance

Successful implementation of EPM enables Operational and Corporate Executives to spend more time managing the business and less time reporting and defending data and metrics. And by improving the transparency between performance and where the company is investing, our clients see dramatic improvements in management productivity, as well as response time between performance breakdowns and required course corrections.